Return Policy & Exchange Policy

We want you to love your Purchase. Please review our return policy carefully before submitting a request.

Returns

• Returns are accepted within 30 days of delivery.

• items must be unworn, unwashed, and in original condition with tags attached.

• items showing signs of wear, odor, or damage will not be accepted.

Exchanges

• Exchanges are available for size and color only, based on availability.

• If the Requested item is unavailable, store credit will be issued in the form of a gift card.

Non Returnable Items

The following items are final sale and cannot be returned or exchanged

• Sale or clearance items

• Custom or made to order items

• Undergarments, compression wear, or accessories

Return Shipping

• Customers are responsible for return shipping costs.

• Original shipping fees are non refundable.

• We recommend using a trackable shipping service, as we are not responsible for lost returns.

Refunds

• Once received and inspected, approved returns will be refunded to the original payment method within 5 - 7 business days.

• Store credit may be issued at our discretion.

Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we`ll make it right.

How To Start a Return

Email us at The-dungeon@TheDungeonGear.com Include your order number and reason for return.